IndiGo Operations At Goa Airport Hit After Ground Staff Strike Work

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Representational photograph showing supplies being loaded on to IndiGo flight. Source: IndiGo

Flight operations of private airline IndiGo were impacted in Goa airport on April 6, after staff at subsidiary Agile Airport Services Pvt Ltd, went on a strike. Note that IndiGo had set up Agile Airport Services in 2017. The unit provides ground handling services.

Talking to Airport Employees: IndiGo

The airline in an official statement said, “One of our core principles is taking care of all employees working for IndiGo. Employees of Agile, a 100% subsidiary company of IndiGo, have always received their salaries on time. We have not had any terminations even during the pandemic over the last one year. Despite this, a small section of them in Goa have caused disruption at work, asking for an immediate increment, while it has been promised to be included in the salary for Apr 2021. We want to reiterate our continued commitment to employee welfare and well-being.”

IndiGo informed that flights are operating as scheduled with a slight delay. “We regret the inconvenience caused to the passengers and are working towards getting reinforcements to ensure a continued hassle-free and on time travel experience for our passengers,” the spokesperson said.

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Representational photograph of an Indigo flight taxiing.

New Baggage Service

Last week, the airline had partnered with on-demand platform CarterPorter to provide door-to-door baggage delivery service. The airline has commenced the service from April 1, in New Delhi and Hyderabad and will subsequently launch it in Mumbai and Bengaluru for delivery to and from home and airport.

The facility will enable passengers to travel “worry-free” as CarterPorter will transfer their baggage contactless from one destination to another with added assistance inside the terminal. According to the airline, the service starts at a nominal rate of Rs. 630 for one way.


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