For safeguarding the health and safety of all passengers travelling via the airport, Chhatrapati Shivaji Maharaj International Airport (CSMIA) is re-opening its Terminal 1 (T1) for domestic flight operations with effect from March 10.
Domestic Makes a Comeback at T1
Since the advent of the nationwide lockdown in March 2020, operations at T1 were suspended temporarily and was consolidated through Terminal 2 for the convenience of the passengers and stakeholders. Upholding the safety of the passengers, the resumption of services via T1 is a step further in ensuring that social distancing is strictly followed.
From midnight, March 10, Go Air, Star Air, Air Asia and Trujet will resume all its domestic operations from Terminal 1. In case of Indigo, while most of its flight operations will be managed from Terminal 2, the base flights will operate through Terminal 1.
All passengers travelling through Terminal 1, will be able to enjoy the luxuries of the lounges and the world class retail and F& B experiences, adhering to a high level of safety and hygiene standards. Further, all modes of transport to and from will be made available for the convenience of the passengers, as before.
CSMIA continually strives towards providing its passengers with a comfortable and safe experience while travelling through the airport. The airport will ensure that measures such as stringent screening of passengers and personnel, regular sanitisation and disinfection, mandatory compliance of wearing face masks and other necessary PPE will be implemented at T1.
The terminal will also promote social distancing through measures such as the re-arrangement of seating, installation of plexi-glass to minimize face-to-face interactions amongst others at the terminal. Hand sanitizers have been strategically placed through the premise and passengers are encouraged to use contactless payment facilities available at the terminal.
While catering to the demand for air travel and complying with the restrictions and quarantine regulations laid down by the government, CSMIA continues to leave no stone unturned in safeguarding the interests of passengers as well as personnel at the airport.
The revival of operations at T1 enhances the ability of the airport to offer passengers a seamless transit while simultaneously enhancing its ability to ensure safety for its passengers and personnel.
CSMIA has also witnessed a rise in routes through the terminal from when it used to provide 87 destinations in 2014. Some of the new destinations added by CSMIA over the years as well as new partnerships with various airlines are mentioned in the table below.
In the wake of the pandemic, the airport will continue to focus on connectivity by adding new domestic and international destinations by engaging with existing and new airline partners.
With the vision to become one of the world’s best airports, CSMIA has been working towards elevating its facilities and services to create a seamless passenger journey at the airport.
CSMIA has also extended its theme of uniqueness into the retail and F&B services made available to its domestic and international passengers. Since the beginning, CSMIA has introduced various outlets and experiences that were first of its kind either in the city of Mumbai, first in India or first at an airport.
The airport has ensured a seamless integration of outlets into the overall design of the airport to maintain its relaxing aesthetic ambience for the domestic and international passengers and enable the passengers to browse at leisure on the journey between the entry to exit.
The airport has brought in several world-renowned brands, runs innumerable campaigns, and introduced advanced technology, such as a first-of-its-kind order ahead food technology, for the enjoyment of its passengers.